InTalks transforms your team's daily WhatsApp conversations into actionable business intelligence — giving management full visibility, and sales teams the data they need to win.
18% WoW
8% WoW
6m faster
Store BDG-1
Store JKT-3
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Store BDG-1 · Sales
Store JKT-3 · Sales
Thousands of customer–sales chats happen every day. But without a tracking system, all of that data disappears — and so does every missed opportunity.
Thousands of customer–sales chats happen daily, but all “disappear” because there is no tracking system in place.
No way to know individual sales performance. Sales A might be highly active while Sales B is passive — but nothing is measurable.
No data on how long sales take to reply. Slow response equals lost sales opportunity — and no one even knows it’s happening.
Out of 100 contacted customers, only 20 may be truly interested. Without insight, sales blindly follow up on all of them.
Companies miss out on improving conversion rates simply because they lack granular data from their WhatsApp conversations.
One platform to track, analyze, and act on every WhatsApp conversation — from chat to insight, automatically.
InTalks sits between your WhatsApp environment and your management layer — transforming raw chat data into structured, actionable insight.
Sales conversations
AI processing
Visual analytics
Two-way sync
Data-driven action
InTalks is not just monitoring — it analyzes conversations so your company can objectively understand customer engagement and sales performance at every level of the organization.
Multi-level dashboard (HQ + Area + Store + Sales) to manage thousands of WhatsApp conversations from a single system. No more data trapped on individual phones.
Monitor communication performance: message volume, reply rate, response time, and daily/weekly trends. Decisions based on real data, not assumptions.
Controlled broadcast: send messages to thousands of contacts at once while tracking effectiveness. Perfect for promos, product announcements, and campaigns.
Integrates with CRM and internal systems via API. Available as cloud SaaS or on-premise deployment to match your enterprise infrastructure requirements.
Built for enterprise: capable of handling tens of thousands of devices and millions of chats. Data privacy and compliance with WABA standards.
Generate daily, weekly, or monthly reports automatically. Export to Excel, PDF, or CSV. Schedule automated email delivery to management every week.
InTalks tracks the metrics that actually matter for sales performance — not vanity numbers, but signals that directly connect to conversion and revenue.
Track sent, delivered, and replied messages — drilled down per device, store, area, or enterprise level.
Percentage of messages that receive customer replies — the clearest indicator of communication quality.
Measure average reply time both ways: Sales → Customer and Customer → Sales. Identify where follow-up speed needs improvement.
Flag active vs. passive sales based on chat volume, response quality, and conversation engagement scores.
Full org WhatsApp activity overview
Benchmark across branches & areas
Compare individual sales within same store
Chat count, reply rate, response time, engagement
Connect your internal dashboard, ERP, or backend directly to your InTalks system via REST API.
Sync messages, CRM fields, lead status, and sales notes between your system and the dashboard.
Ready for cloud deployment. Ideal for companies managing quick rollout at scale.
Deploy on your own server for full data sovereignty. Ideal for regulated industries.
InTalks integrates with existing enterprise infrastructure via standard API, so there's no lock-in — just connect and start using data.
Bergabunglah dengan ratusan klien enterprise yang telah mempercepat pertumbuhan bisnis mereka melalui infrastruktur TI yang tangguh dan solusi otomatisasi cerdas dari UTI.
